MGT Ticket System Release: Efficient Support at Your Fingertips

Nikita S. Lead Technical Writer

Oct 31, 2023 · 1 min read

We are excited to introduce the new MGT Ticket System, built to offer a seamless support experience. Our goal is to ensure your queries are addressed swiftly and efficiently.

Here's what's new:

1. Complete new user interface

MGT Ticket System's new user interface designed for efficient navigation

A clean new interface to work more efficiently.

2. Collaborative Problem-Solving

Team members collaborating on a ticket in MGT Ticket System

Inviting your team members within the ticket system.

3. Secure Data Sharing

Secure method for sharing sensitive information within MGT Ticket System

Share sensitive information securely through our dedicated sharing service.

4. Enhanced Security with Two-Factor Authentication (2FA)

Two-Factor Authentication feature for added security in MGT Ticket System

Add an extra layer of security with 2FA.

5. Feedback Integration

Feedback rating option in MGT Ticket System for continual support quality improvement

Rate the resolution provided to help us continually enhance our support quality.

Your voice propelled us to develop this system, and your feedback will contribute to its continuous improvement. Try out the MGT Ticket System and enjoy a refined support process as part of our managed Magento hosting.

Nikita S.

Lead Technical Writer

As a lead technical writer, Nikita S. is experienced in crafting well-researched articles that simplify complex information and promote technical communication. She has expertise in cloud computing and holds a specialization in SEO and digital marketing.