Magento 2.3 End of Life Extended to September 2022

Magento 2.3 End of Life Extended to September 2022

Adobe has officially announced that Magento 2.3.x will be entering EOL (End Of Life).

The new Lifecycle Policy states support for Magento 2.3 will officially end on September 8, 2022.

At first, the end of support date was set on April 28, 2022. The date is extended to allow more time for customers to upgrade to the Magento 2.4.4, released on April 12, 2022.

Magento 2.4.0 was released in July of 2020. While it’s not new, many stores are still running Magento 2.3 releases.

Websites running on latest versions are best protected against security vulnerabilities. If your website is still running on Magento 2.3.x, it is time for you to upgrade.

Best Magento Hosting now

New Security Patches for 2.3.7 and 2.4.3

To keep Magento 3.x secure during the extended support window, Adobe scheduled the release of of two new security patches. Patch 2.3.7-p4 and 2.4.3-p3 are expected to release in August 2022.

It will help merchants stay secure and maintain PCI (Payment Card Industry) compliance while they upgrade to 2.4.4.

Adobe will also be providing new paid extended support options for customers on 2.3.7 to give more time for upgrade.

What does Magento 2.3 End of Life Mean?

The Support Cliff: Magento 2.3 vs 2.4

How Magento 2.3 goes from full support to total abandonment at EOL

Magento 2.3

END OF LIFE

Magento 2.4

FULLY SUPPORTED

Updates & Patches

NONE

Complete cessation of security fixes and patches. Adobe provides no updates for unsupported versions.

Updates & Patches

REGULAR

Continuous security updates, feature patches, and PCI compliance updates to keep your store secure.

Extension Support

DECLINING

Vendors prioritize latest versions. Essential extensions stop working or receiving updates.

25% Compatible

Extension Support

FULL

Full marketplace compatibility with new extensions and continuous updates for existing ones.

100% Compatible

Support Tickets

BLOCKED

Cannot file support tickets for any issues. Technical errors leave you on your own.

Support Tickets

AVAILABLE

Full access to Adobe support for technical issues, guidance, and emergency assistance.

DevDocs Access

REMOVED

2.3.x DevDocs completely removed. Critical API documentation and database structures unavailable.

DevDocs Access

FULL ACCESS

Complete documentation for APIs, database schemas, integration patterns, and best practices.

PCI Compliance

AT RISK

No compliance updates. Risk of losing payment processing ability due to non-compliance.

PCI Compliance

MAINTAINED

Regular compliance updates ensure your store meets payment security standards.

Error Resolution

SELF-SERVICE

Technical errors must be resolved internally. No official help available, forcing reliance on third parties.

Error Resolution

FULL SUPPORT

Official support channels available for troubleshooting and resolving technical issues quickly.

WARNING

Running unsupported Magento software is costly and risky

Delaying the upgrade leads to security vulnerabilities, usability issues, and limitations that compromise store quality and business growth. The support cliff means overnight transition from fully supported to completely abandoned.

What does Magento End of Life Mean

1. No Updates & Security Patches

Adobe does not provide any updates for its unsupported versions. The Magento platform won’t receive any official updates, patches, or software support. Such as security fixes, feature patches, PCI compliance updates.

This means your website becomes vulnerable to security breaches and risks customer’s data. You will be using Magento 2.3 at your own risk after it enters the EOL phase.

2. Limited Compatibility With Magento Marketplace Extensions

Vendors and developers of Magento extensions prioritize compatibility with the latest versions. New extensions will be built for Magento 2.4. This will leave you with with fewer options in the Magento marketplace.

Additionally, extensions that are only compatible with the unsupported version will be removed. You will be unable to use many of the essentials Magento extensions required for your store. This will limit your ability to take advantage of evolving ecommerce store solutions.

3. No Support

Adobe does not work on support tickets for unsupported versions of the Magento platform. This means you won’t be able to file support tickets for Magento 2.3.x.

If you start to experience technical errors while using Magento 2.3, you’ll be on your own.

4. No Dev Docs

DevDocs combines multiple API documentations in a fast, organized, and searchable interface. When there’s an issue with a piece of software, developers rely on DevDocs to resolve the problem.

With the end of support, the 2.3.x DevDocs will be removed from the Magento website. It will become difficult for developers to fix technical issues, troubleshoot errors, or add new features.

Why Upgrade To Magento 2.4?

Running an unsupported Magento software is costly and risky.

Mentioned above are few of the risks of using an unsupported version. Delaying the upgrade will lead to security and usability issues that will compromise the quality of your store.

Adobe highly recommends upgrading to the latest magento version to enhance store security and user experience.

The benefits of upgrading to Magento 2.4:

1. Platform Enhancements

Support for:

  • PHP 8.1
  • TinyMCE 5
  • Elasticsearch 7.16
  • OpenSearch 1.2.

2. Performance Improvements

Magento 2.4: Operating at 10x Scale

From Survival to Thrival in E-commerce Performance

CATALOG 10x

Larger Catalog Handling

Supports complex product hierarchies and extensive SKU variations without performance degradation

VOLUME 5x

Higher Transaction Volume

Enables Black Friday-level traffic handling without infrastructure changes

RELIABILITY 34%

Fewer Outages

Reduces downtime-related revenue loss, critical for 24/7 e-commerce operations

API FASTER

Substantially Faster APIs

Improves third-party integrations and headless commerce implementations

Critical Impact: Staying on Magento 2.3 means operating at just 20% of potential capacity while risking revenue loss from outages and performance issues. The upgrade to 2.4 is not just an update—it's a transformation in platform capability.

  • Handles 10 times larger and complex catalogs.
  • Process 5 times higher transaction volumes per hour.
  • 34% lower chance of site outages.
  • Deliver substantially faster API response times.

3. Enhanced Security

CRITICAL VULNERABILITY

CVSS Score 9.1

Near-maximum severity - Remote exploitation possible

9.1
OUT OF 10
91%

System Compromise Risk: This vulnerability allows remote attackers to gain complete control without user interaction. For e-commerce platforms handling payment data, this violates PCI compliance and could result in devastating data breaches.

4 Major Security Enhancements in Magento 2.4

RC

ReCAPTCHA Protection

Coupon codes secured against automated abuse and fraud attempts

FU

File Upload Security

Non-alphanumeric files blocked to prevent code injection

TE

Token Encryption

OAuth and password tokens protected against database compromise

EV

Enhanced Validation

Multi-layer input validation preventing various attack vectors

0

Security Updates After EOL

Stores on Magento 2.3 receive ZERO security patches after End of Life, becoming increasingly vulnerable as new exploits are discovered daily.

CRITICAL: Each day without updates increases your security debt and breach risk exponentially

Adobe Recommendation: "Upgrade to the latest Magento version to enhance store security." Remaining on 2.3 after EOL equals operating with maximum risk.

  • Vulnerability of CVSS score 9.1 is patched in Magento 2.4.4.
  • Support for ReCAPTCHA has been added to coupon codes.
  • Enhanced Validation to eliminate the upload of non-alphanumeric files.
  • Encryption of OAuth access tokens and password reset tokens for database storage.

4. Features Enhancement

From Legacy to Leading Edge

5 Game-Changing Commerce Capabilities You're Missing on Magento 2.3

PWA

Headless Commerce & PWA

App-like experiences with offline functionality and lightning-fast performance

53% users abandon slow sites
OMNICHANNEL

BOPIS Integration

Seamless online ordering with convenient in-store pickup options

67% expect omnichannel
B2B

Order Approval Workflows

Complex purchasing hierarchies for enterprise B2B operations

$12T B2B market opportunity
LIVE

Seller-Assisted Shopping

Personal shopping experiences that boost conversion rates

40% conversion increase
INVENTORY

Advanced Inventory Management

Multi-location inventory prevents overselling and enables sophisticated fulfillment strategies across warehouses

Technology Stack Modernization

PHP 8.1 UPGRADE
JIT compiler with real performance gains
30%
faster
Elasticsearch 7.16 / OpenSearch 1.2 SEARCH
Enterprise-grade search with AI capabilities
TinyMCE 5 EDITOR
Modern content editing experience
Overall Performance Gain 20-30% Faster

CRITICAL: Stores on Magento 2.3 are missing fundamental capabilities needed for modern commerce. New extensions and features are exclusively built for 2.4+

  • Headless Commerce and PWA Development
  • Buy Online, Pick-Up in Store (BOPIS)
  • Order Approval Workflows
  • Seller-Assisted Shopping
  • Inventory Management

Learn more about the Magento Open Source and Adobe Commerce 2.4.4.

How to Upgrade to Magento 2.4.4?

You can upgrade Magento application from the command line if you installed the software:

  • Using the composer.
  • Downloading a compressed archive.

Follow the tutorial on MGT-Commerce to upgrade Magento using Command line.

Shraddha S.
Shraddha S.
Head of Content

Shraddha Singh has a lot of thoughts about Technology and the Cloud Services Industry. An Indian native and a professional Technical writer, she gets her management skills from IIT-B.


Get the fastest Magento Hosting! Get Started