Top 7 Magento 2 Product Question Extensions

Top 7 Magento 2 Product Question Extensions

Want to improve customer engagement in your Magento 2 store? A Magento 2 product question extension helps store owners with this. It provides an easy way for customers to ask questions and find answers about your products. This article covers the top 7 Magento 2 product question extensions, their features, and how to customize them.

Key Takeaways

  • Magento 2 Product Question Magento Extensions help customers find answers to common questions.

  • They provide a convenient way to access information quickly and easily

  • The top 7 extensions include AheadWorks, Amasty, MageArray, Land of Coder, MageAnts, MagePlaza, and Mirasvit

  • You can customize the extension to match your store's design and needs

  • Product Question Extensions improve SEO and generate valuable content for your store

What are Magento 2 Product Question Extensions?

What are Magento 2 Product Question Extensions

Magento product question extensions help customers find answers to common questions about products and policies. These extensions provide a convenient way to access information quickly and easily.

They typically include features like a Knowledge Base search box and question category pages. The pages list both Knowledge Base articles and product-specific questions. With Magento 2 Product Question Extensions, customers can ask questions directly on the product page.


This extension makes it simple to get the information they need without navigating away. These extensions are also designed to improve SEO. They generate content that search engines can index and display in search results.

Top 7 Magento 2 Product Question Extensions

1. AheadWorks Product Questions for Magento 2

AheadWorks Magento 2 Product Question Extension

Feature Details
Price $195.00 (Open Source), $390.00 (Commerce Edition)
Extension Link AheadWorks Product Questions for Magento 2
Current Version 2.4.1
Compatibility Open Source 2.4.5 - 2.4.7; Commerce 2.4.5 - 2.4.7
Key Features - Allow registered customers and guests to ask questions
- Let customers ask public or private questions
- Specify users allowed to answer and rate questions
- Display important or frequently asked questions on product page
- Configure email notifications with variables
Hyvä Compatibility Yes

2. Amasty FAQ and Product Questions

Amasty Magento 2 Product Question Extension

Feature Details
Price €205 (Community Edition), €509 (Enterprise Edition), €815 (Magento Cloud Edition). Updates and support prolongation (€489)
Extension Link Amasty FAQ and Product Questions
Key Features - Well-navigated and structured knowledge base
- SEO-optimized FAQ pages
- Easy access with FAQ widgets and tabs on various pages
- Customizable display, permission, and design options
- Rating questions and social share buttons
- Built-in GDPR consent, reCaptcha, and Search Terms Report
Hyva Storefront Ready Yes (view demo)
ADA & WCAG Compliance Yes

3. MageArray Magento 2 Product Questions and Answers Extension

MageArray Magento 2 Product Question Extension

Feature Details
Price $149.00 (includes 12 months Support & Updates)
Extension Link MageArray Magento 2 Product Questions and Answers
Support & Updates 12 Months
Key Features - Product Questions & Answers tab on product page
- Ask a question and give answer functionality on product page
- Product Q&A section in my account page
- Admin can manage questions and answers
- Email templates for question and answer notifications

4. Land of Coder Magento 2 Product Question Extension

Land of Coder Magento 2 Product Question Extension

Feature Details
Price $49 (With 1 Month Support), $129 (With 3 Month Support)
Extension Link Land of Coder Magento 2 Product Question Extension
Key Features - Allow guests and customers to write questions
- Allow guests and customers to answer questions
- Auto-approval for new questions and answers
- Set the number of questions per page
- Enable and customize the question rules page
- SEO support
- Customize the design of the question and answer page
- Manage questions and answers in the backend
- Filter questions and answers
- Display customer information for questions and answers
- Clear and neat question box design

5. MageAnts Product Questions Answers For Magento 2

MageAnts Magento 2 Product Question Extension

Feature Details
Price $89.00 (Community Edition), $189.00 (Enterprise Edition)
Extension Link MageAnts Product Questions Answers For Magento 2
Support Period Free - 3 Months, 6 Months (+$49.00), 12 Months (+$69.00)
Installation Option +$30.00
Key Features - Moderate questions and answers before publishing
- Allow customers to post questions if not found
- Allow private questions
- Email notifications for new questions
- WYSIWYG Editor for admin replies
- Customers can find all their questions in My Account

6. MagePlaza Product Questions for Magento 2

MagePlaza Magento 2 Product Question Extension

Feature Details
Price $149.00 (Standard)
Extension Link MagePlaza Product Questions for Magento 2
Key Features - Optimized Product Questions homepage
- SEO-friendly Product Questions section
- Question Categories
- Instant Search Questions
- Customizable design for question pages
Demo Available
User Guide Available
Installation FREE installation for all
Money-back Guarantee 60-day

7. Mirasvit Product Questions

Mirasvit Magento 2 Product Question Extension

Feature Details
Price $79.00 (Open Source CE), $178 (Commerce EE)
Extension Link Mirasvit Product Questions
Magento Edition Open Source (CE), Commerce (EE)
Free Installation Yes
Support and Updates 1-year access
Money-back Guarantee 30 days
Key Features - Customers can ask questions about any product
- Set visibility of questions (private or public)
- Ranking system for questions and answers
- Sort questions by date or rating
- Email notifications for new questions and answers
- Add questions and answers via backend
- SEO-friendly URL pages with answers

How to Customize Magento Product Question Extension

  1. Go to Stores >> Settings >> Configuration MageArray Extensions >> Product Q & A. This is where you can access the extension settings.

  2. Adjust the settings for approval, email, and other options. Make changes as needed.

  3. Customize the Questions email template. Use the following variables:

    • {{var data.name}} for Author Name
    • {{var data.email}} for Author Email
    • {{var data.question}} for Questions
    • {{var data.product}} for Product Name
    • {{var data.product_url}} for Product URL
    • {{var data.status}} for Status
  4. Customize the Answer email template. Use these variables:

    • {{var data.name}} for Author Name
    • {{var data.email}} for Author Email
    • {{var data.question}} for Questions
    • {{var data.answers}} for Answers
  5. Save your changes. It will apply the customizations to your Magento Product Question Extension.

Performance and Scalability of Product Questions Module

Aspect Description
Database Optimization Use optimized database queries. Implement indexing. Maintain fast response times with a large number of questions and answers.
Caching Implement proper caching mechanisms. Reduce the load on the server. Improve the extension's performance. Cache frequently accessed data and pages.
Lazy Loading Use lazy loading techniques. Load questions and answers only when necessary. Avoid loading all data at once. Improve page load times.
Pagination Implement pagination for questions and answers. Limit the number of results loaded per page. Maintain good performance with a high volume of data.
Asynchronous Processing Utilize asynchronous processing for tasks like sending email notifications. Avoid slowing down the user interface. Maintain a smooth browsing experience.
Server Resources Ensure sufficient server resources (CPU, RAM, storage). Handle the additional load generated by the Product Questions Extension.
Load Testing Perform thorough load testing. Identify performance bottlenecks. Optimize the extension accordingly. Ensure scalability as the store grows.
Code Optimization Follow best practices for code optimization. Minimize database queries. Use efficient algorithms. Avoid unnecessary computations. Maintain good performance.

FAQs

1. What is a Magento 2 FAQ page?

A Magento 2 FAQ page is a dedicated section on an e-commerce website. It provides answers to frequently asked questions. It serves as a self-service resource for customers. It helps them find information quickly and easily. FAQ pages can cover various topics, such as product details, shipping policies, returns, and more. By providing a comprehensive FAQ section, businesses can reduce customer support inquiries. They can improve the overall user experience.


2. How does the question form work in Magento 2 Product Questions Extensions?

The question form allows customers to submit their queries directly on the product page. Customers can enter their questions, name, and email address in the provided fields. Upon submission, the question is sent to the store admin for review and response. The question form provides a convenient way for customers to ask product-specific questions. They can do this without navigating away from the page.


3. Can I customize the design of the FAQ section in Magento 2?

Yes, most Magento 2 FAQ and Product Questions Extensions offer customization options. You can usually modify the layout, colors, and fonts to match your store's theme. Some extensions also provide templates or widgets. These allow you to display the FAQ section on different pages, such as the homepage or product pages. By customizing the design of your FAQ section, Magento hosting helps maintain a consistent brand experience.


4. How can I manage questions submitted through the Magento2 Ask a Question feature?

Magento 2 FAQ and Product Questions Extensions typically include a backend interface. It is used to manage questions submitted through the Magento2 Ask a Question feature. Store admins can view, approve, edit, or delete questions from the backend. They can also assign questions to specific categories or products for better organization. Most extensions allow admins to set up email notifications for new questions. It ensures prompt responses to customer inquiries.


5. Are FAQ Extensions SEO-friendly?

Yes, many Magento 2 FAQ and Product Questions Extensions are designed with SEO in mind. They generate SEO-friendly URLs for each question and answer. It makes them easily indexable by search engines. The content generated through customer questions and answers can help improve your store's visibility in search results. By providing relevant and informative answers, you can attract organic traffic to your FAQ pages and product pages.

CTA

Summary

A Magento 2 product question extension improves customer engagement and boosts sales. It provides answers to all key questions customers have. Here are the key benefits of implementing this extension:

  • Increases customer engagement and satisfaction

  • Reduces cart abandonment rates

  • Improves SEO through user-generated content

  • Enhances trust and credibility

  • Streamlines customer support

To ensure your Magento store runs smoothly and securely, consider using a managed Magento hosting service.

Shivendra Tiwari
Shivendra Tiwari
Technical Writer

Shivendra has over ten years of experience creating compelling content on Magento-related topics. With a focus on the Magento community, he shares valuable tips and up-to-date trends that provide actionable insights.


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