Magento Shipping Tracking: How to Track Order Status in Magento 2?

Magento Shipping Tracking: How to Track Order Status in Magento 2?

Magento shipping tracking provides an efficient and hassle-free way to monitor the status of your shipments. It allows you to track your orders in real-time and provides visibility into the shipping process. It keeps your customers informed about the arrival of their orders. This tutorial will help you set up and optimize shipping tracking in Magento.

Key Takeaways

  • Discover how Magento's efficient shipping tracking enhances customer service and trust through real-time shipment updates.

  • Learn to seamlessly track orders across various channels with Magento 2's integration with major shipping carriers.

  • This extension improves customer experience by providing easy and accurate order status updates.

  • Understand the straightforward steps to configure order and shipment tracking in Magento 2, including installing essential extensions.

  • See how customers can independently track their orders, leading to increased satisfaction and brand loyalty.

  • Get insights into customizing shipping settings for different carriers within Magento, ensuring versatility and precision in delivery management.

Importance of Shipping Tracking in E-commerce

Efficient shipping tracking is a vital component of any successful e-commerce business. It is the foundation of customer service, fostering transparency and trust with clients through real-time updates on their purchases.


Providing customers the ability to track their orders enhances their online shopping experience and instills a sense of control. This ultimately leads to higher satisfaction levels and encourages repeat business.


In a competitive digital marketplace, businesses that excel in order fulfillment have a better chance of winning and retaining customers. This includes displaying upfront shipping rates and providing accurate delivery time frames.

Magento's order management system is incredibly versatile, unifying all customer data, preferences, and order history. This highlights the indispensability of such services in modern e-commerce settings. Thus emphasizing the role efficient shipping tracking plays in driving sales growth and fostering long-term loyalty among clientele.

Overview of Tracking Orders Across Different Channels

Tracking orders across different channels is crucial for efficient e-commerce shipping. Magento 2 enables businesses to monitor and manage order tracking effortlessly across multiple platforms and sales channels.


The system integrates seamlessly with popular shipping carriers like FedEx, UPS, USPS, and DHL. This enables the setup of accurate tracking information. Customers can track their orders in real-time by logging into their accounts using their order number and email address.


Magento's order management system offers a comprehensive solution for order tracking and timely delivery. It includes Magento inventory tracking across multiple locations and the ship-to-store option for monitoring STS orders. Merchants can have full visibility over their shipping process.

Utilizing Shipping Tracker Extension

The Shipping Tracker Extension is useful for Magento users who want to improve their shipping tracking capabilities. This extension in the Adobe Commerce Marketplace allows you to customize and set up shipment tracking links for your customers.


With this extension, customers can easily track the status of their orders and stay informed about the delivery process. It offers a user-friendly interface. This interface makes adding order details and tracking numbers from the backend easy.

Steps to Configure Order and Shipment Tracking in Magento 2

1. Install Magento 2 Order Tracking Extension

After installing a Magento 2 Order Tracking Extension, navigate to the "Stores" menu and select "Configuration."

2. Do configuration settings

  • Order Tracking: Please activate the extension using from here.

Bluedart Settings

  • Enabled: Manage the availability of the Bluedart shipping carrier from this section.
  • License Key: Provide the license key for the Bluedart Shipping Carrier.
  • Login ID: Provide the login ID for the Bluedart Shipping Carrier.

USPS Settings

  • Enabled: Manage the availability of the USPS shipping carrier from this section.
  • User ID: Provide the user ID for the USPS Shipping Carrier.

Detailed guide on configuring Magento 2 order and shipment tracking settings


Delhivery Settings

  • Enabled: You can manage the Delhivery Shipping Carrier by enabling or disabling it from this section.

Shree Tirupati Courier Service Settings

  • Enabled: You can activate or deactivate the shipping carrier service of Shree Tirupati Courier from this section.

Trackon Couriers PVT LTD Settings

  • Enabled: You can manage the Trackon Couriers PVT LTD Shipping Carrier by enabling or disabling it from this section.

The Professional Couriers Settings

  • Enabled: From here, you can activate or deactivate The Professional Couriers Shipping Carrier.

Magento 2 integration with major shipping carriers for streamlined order tracking

3. Backend shipment creation

After a customer orders, the admin needs to create a shipment by entering a tracking number from the backend.

Process of creating a shipment in Magento 2's backend interface

Backend View of Order Tracking Extension

The admin can monitor orders from the backend, accessing comprehensive information about each order.

Admin view of Magento 2's Order Tracking Extension for managing shipments

Frontend View of Order Tracking Extension

Customers can monitor their orders by accessing the "My Account" section. The tracking details will be presented in a separate window.

Customer's perspective of order tracking using Magento 2's frontend interface

FAQs

1. What is a Magento 2 order status?

The Magento 2 order status shows updates about an order's progress, such as whether it has been placed or shipped.


2. How can I create a shipment in Magento 2?

In the latest version of Magento 2 shipping, you can create a shipment by entering the order ID and email address for every separate order.


3. Is there an extension for tracking orders in Magento?

Yes. The key features of the Magento 2 order tracking extension let users track their orders using the Order ID and Email Address from any page on your site. In some tools you can set up Magento tax rules.


4. Can we get SMS notifications for shipment updates in Magento?

SMS notification extension allows customers to track their real-time orders or cancel order through text updates after they place an order.


5. What is unique about the branded tracking page in magento versions?

A branded tracking page allows businesses to customize shipment details and add logos, aiding them in extending brand consistency throughout all customer interactions.


6. How does one access the tracking link in my shipping confirmation email?

Products with a valid Tracking ID allow buyers to click on the ID in their shipping emails and see when the product will arrive at their doorstep.


7. How does the choice of Magento hosting affect shipping tracking performance?

Magento hosting can significantly impact your store's shipping tracking performance. A high-performing host ensures seamless data transmission, enabling accurate and real-time tracking information. This enhances customer satisfaction, as customers can reliably track the progress of their orders.

Summary

Magento shipping tracking allows admins to monitor shipment status easily. These shipping extensions offer a user-friendly interface for tracking orders seamlessly from backend and frontend. This tutorial covered installing, configuring shipping carriers, and creating shipments with tracking numbers.


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Shivendra T.
Shivendra T.
Technical Writer

Shivendra has over ten years of experience creating compelling content on Magento-related topics. With a focus on the Magento community, he shares valuable tips and up-to-date trends that provide actionable insights.


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