Managed Services

Fully Managed for the Highest Levels of Performance and Uptime

High Performance

Our services will help you increase the performance of your websites giving your visitors a much better user experience.
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Security Services

Cloud security has a high priority at MGT. We help you to protect your server from the majority of cyber security threats.
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Managed Migration

Our managed hosting service includes
a seamless migration of your websites to the new setup in your AWS account free of charge.
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Managed Backups

We take care of your data with fully automated backups of your files and databases.
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Monitoring

Our experts monitor and maintain your website 24x7x365 ensuring it is healthy and performing all the time.
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Expert Support

When you need help, you’ll be able to get it. Our AWS certified experts are available around the clock.
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MGT-COMMERCE is trusted by

Security Services

We highly prioritise security in all of our processes to deliver comprehensive protection and compliance to our customers. Amazon AWS, the market leader in cloud computing, comes with the high industry standard of security and compliance. Additionally, we strengthen cloud security with our security measures on top of AWS's high requirements, allowing businesses to scale and innovate, while maintaining a safe and secure environment.

Distributed Denial of Service (DDoS) protection

Availability is of highest importance for e-commerce in the cloud. AWS customers profit from AWS services and technologies, designed from scratch to offer the best resistance against DDoS attacks. We use AWS services to effectively prevent DDoS attacks, including Amazon Shield, which incorporates always-on detection and automatic inline mitigations to minimise application downtime and latency.

Web Application Firewall

AWS WAF is a web application firewall that helps protect your web applications from common web exploits that could affect application availability, compromise security, or consume excessive resources. We use AWS WAF to create custom rules that block common attack patterns, such as SQL injection or cross-site scripting.

Port Firewall

With the AWS Port Firewall, we control the traffic to your instance, including the kind of traffic that can reach it. Amongst other features, IPs can be defined to access an instance using SSH or they can be used for remote database management.

SSL / TLS Encryption

We use industry standard protocols to encrypt network communications as well as to establish the identity of websites on the internet. You will benefit from encryption for sensitive data in transit and authentication using SSL/TLS certificates to establish your site's identity and secure connections between browsers and your Magento shop.

Fully Certified

AWS is fully ISO 27001 certified. The key to these standards is the development, implementation, and continuous improvement of AWS' rigorous security management program, which forms the foundation of AWS' security approach.

Managed Backups

Making sure your data is backed up is an important part of running a successful Magento Shop.
We offer a service called Managed Backups to handle this task for you.

Automated Backups

We do nightly full backups (AMI) of each server including all disks and databases. Multi Server Environments with a separate database server (RDS) have the possibility to rollback a database in five-minute steps. In the case of a lost we take care of restoring singles files, directories or complete databases.

Monitoring

We monitor every single component to a granular level; monitoring CPU, memory, disk space,
even the status of individual services.

System Monitoring

Our experts monitor and maintain your website 24x7x365 ensuring it is healthy and performing optimally at all times. If a problem arises, our highly trained technical support team is at the forefront of restoring the service and taking actionable steps to ensure that your server is safe and secure.

Expert Support

Our support is at the heart of our service: Magento and AWS experts are available to you 24/7/365, reachable from around the world through our ticketing system to take care of any issues.
The average response time for urgent support requests is less than 15 minutes.

How our Support Works

Support is what matters most in this industry.

1. Open a Ticket

To get help, open a support ticket. Ticketing systems are more efficient than phone and live chat for hosting related issues.

2. We Ask

We aren't embarrassed to ask questions. It's important so we can find out exactly what you need, and how to best do it.

3. We Fix

After we are completely sure of what you need, and how we plan to do it, we start working on your issue.

4. Problem Solved

Problems are only marked as "solved" when you confirm things are as they should be.